Collaborative Assessment

Posted by David / on 01/28/2010 / 1 Comment

Essentially the process I have worked out to help my end-user clients (as opposed to my vendor clients) has 7 steps.  Much of this has come through trial and error (lot's of error). It starts with an initial conversation with a prospect that may have a collaborative issue or wants to change collaborative software.  In some cases the problem is driving adoption.  Whatever the issue it is best to start with an assessment.

1- Collaborative assessment:  Based on the 4 factors I have empirically found to have the most influence on the success of a collaboration project. I use TCEP as the acronym which stands for: Technology, Culture, Economics and Politics. 

I have a quick assessment tool, I call the TCEP (short form) that I have used with many groups, and often when I give a presentation at a conference.  This tool allows people to assign a value (on a 1-10 scale) to each of the four factors.  Each factor has a weight; Technology = 1, Culture = 2, Economics = 3, Politics = 4.  These weights hold true for all Western cultures, but not always for Asian cultures. 

While teaching in Japan, I found the scores on the assessment were not reflective of what was going on in the organization, and that some of the cultural factors were very different. For example, if a CEO in the U.S. makes a bad decision that negatively effects the company, the board may fire him, give him a golden parachute, and with his non-compete agreement he is off to the next company. In Japan that is not the case, if a CEO makes bad decisions and brings shame upon the organization, the honorable way out is sepiku (or ritual suicide). Given these cultural differences, I swapped the weights for culture and politics, giving culture a weight of 4 and politics a weight of 2.  After that the scores were more inline with where the organization was when the assessment was performed.

As I said this is only the first step. And I only dealt with the short form assessment. I will detail what you might find from the longer assessment, and how to move on to Step 2, in my next blog.

 

RSS Feed for this Blog    Comments Feed for this Post   

Comments

  • Jim says:

    David,
    Interesting how the cultures are different?
    ---What differences have you found between US and Europe?
    ---Do the Asian cultures enjoy puns? Santa spent all his money on toys. That's why he's called St. Nickeless.#pun

    January 31, 2010 at 3:38 PM | Permalink

 

Join this Group Now!

Forgot Password?

Web 2.0 Community & Business
Powered by Groupsite.com

Visibility Public Membership Anyone Can Join Default Profile Professional

Your Status Not Logged-In